Frequently Asked Car Service Questions

Q: Can I schedule a service appointment online?

A: Certainly! We provide the convenience of online scheduling for service appointments. Our dedicated service team at Mercedes-Benz of Westwood will gladly assist you by offering information on the available time slots and providing estimated service times to help you plan accordingly.

Q: Can I wait at the dealership while my vehicle is being serviced?

A: Yes, Mercedes-Benz of Westwood offers comfortable waiting areas with complimentary amenities like Wi-Fi, snacks, and beverages. We also offer shuttle services and loaner vehicles for longer service appointments.

Q: How do I know which part I need for my vehicle?

A: Our parts team at Mercedes-Benz of Westwood can assist you with identifying the right part for your vehicle based on your vehicle make, model, and year, as well as the specific part you need.

Q: What types of services do you offer?

A: At Mercedes-Benz of Westwood, we offer a wide range of services, including routine maintenance like oil changes and tire rotations, as well as more extensive repairs and part replacements. Our service team can provide you with information on the specific services available.

Q: Can I get a quote for a specific repair or service?

A: Yes, our service team at Mercedes-Benz of Westwood can provide you with a quote for any repair or service you may need, and we also offer online resources to help you estimate costs.

Q: How often should I replace my tires?

A: Your vehicle’s owner’s manual will provide recommendations on when to replace your tires, and our service team at Mercedes-Benz of Westwood can also provide you with information on recommended replacement intervals based on your vehicle make and model.